Returns & Exchanges

At SHASHI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and original-condition items. Please ensure all tags remain attached to qualify for a full refund or seamless exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship the Package

  Drop off your parcel at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.